June 15, 2023

MOMODa Research: FGD on Vision Correction for Mobile Bank Adoption

Description: The MOMODa Research documentary takes viewers into a thought-provoking Focus Group Discussion (FGD) centered around vision correction and its impact on the adoption of mobile banking services. Through this engaging documentary, witness the exploration of barriers, challenges, and potential solutions surrounding vision impairment and its influence on the utilization of mobile banking among different communities.

Introduction: The documentary sets the stage by introducing the significance of mobile banking services and their potential to enhance financial inclusion. It highlights the role of vision correction as a crucial factor in enabling individuals with visual impairments to access and benefit from these services. Viewers are prepared for an insightful discussion that sheds light on the intersection of vision correction, technology, and financial accessibility.

FGD Participation and Objectives: The documentary showcases the diverse participants engaging in the FGD, including individuals with visual impairments, researchers, experts in banking and vision correction, and representatives from mobile banking providers. Interviews with participants reveal their motivations and expectations, highlighting the importance of inclusive discussions to identify barriers and develop actionable recommendations.

Exploring Barriers and Challenges: Through the FGD, viewers witness an open and candid exploration of the barriers and challenges faced by individuals with vision impairments when adopting mobile banking services. Participants share personal experiences, discussing issues related to user interfaces, accessibility features, security concerns, and limited awareness of available assistive technologies. The documentary captures the diversity of perspectives and the collective effort to understand and address these challenges.

Vision Correction Solutions and Innovations: The documentary delves into the innovative solutions and technologies discussed during the FGD that aim to bridge the gap between vision correction and mobile banking adoption. Interviews with experts showcase advancements in assistive technologies, such as screen readers, voice commands, and tactile interfaces, as well as improvements in app accessibility. Viewers gain insights into ongoing research and development efforts to create more inclusive mobile banking experiences.

Community Empowerment and Collaboration: Throughout the documentary, the importance of community empowerment and collaboration is emphasized. Participants share their insights on the role of advocacy groups, financial institutions, and policymakers in creating inclusive environments and addressing the needs of individuals with vision impairments. The documentary highlights the potential for partnerships to drive change and foster a more accessible mobile banking ecosystem.

Recommendations and Next Steps: As the FGD concludes, the documentary presents key recommendations and the next steps identified during the discussion. Participants explore the importance of awareness campaigns, user feedback mechanisms, training programs, and policy changes to ensure that vision correction does not pose a barrier to mobile banking adoption. The documentary inspires viewers to consider their roles in promoting inclusive practices and supporting initiatives that bridge the accessibility gap.

Conclusion: The documentary concludes by leaving viewers with a deeper understanding of the interplay between vision correction, mobile banking, and financial inclusion. It invites reflection on the importance of inclusive design, technology advancements, and collaborative efforts to ensure equal access to financial services for individuals with visual impairments.

Note: The description provided is a fictional representation of a documentary on a focus group discussion related to vision correction and mobile banking adoption. It aims to capture the essence and key elements typically found in documentaries of this nature while emphasizing the importance of inclusivity and technology innovation in financial services.

A large number of old age people especially in rural areas of the country do not have or use a personal mobile phone. To understand the reason, MOMODa FOUNDATION conducted two Focus Group Discussions (FGD) with local old age allowance beneficiaries from Shudkhira under Singair Upazilla from Manikganj district on 7th October 2020.

 

 

 

 

 

 

 

Two RAs from the FOUNDATION’s research team conducted two sessions with a total of 21 participants. We wanted to know which factor is mainly responsible for them not using a personal mobile phone. Is it their digital illiteracy or a problem with their vision? Participants stated that their eyesight problem is a big factor in not having a phone.

Some other reasons like digital illiteracy and poverty also play an important role here. The government is now upgrading the SSNP disbursement system where the benefits will be paid digitally from now on. Hench the beneficiaries must need a mobile phone and basic digital literacy to get the benefit and their digital illiteracy seems to be a problem.

From two separate FGDs, we learned that to motivate elderly people to own and use a mobile phone, treatment of eyesight problems and basic training on digital literacy could act as an important catalyst. It could make it easier for elderly people to get their benefits digitally. It would also make other transactions easier and safer and would lessen the dependency of elderly people on others.

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